RIVER - Stateroom Steward

Stateroom Steward/ess

River – Europe

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

ROLE OVERVIEW

Part of our Housekeeping team on our River vessels, the Stateroom Steward/ess provides guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service. The Stateroom Steward/ess reports to Housekeeper. 

WHAT YOU WILL DO ON BOARD

• Daily cleaning of staterooms, public areas, toilets, and reception area
• Careful handling of cleaning products, materials, and housekeeping equipment
• Rotating laundry duty including washing, ironing, and folding activities
• Distribution of daily programs, gift orders, and turndown services in staterooms
• Reporting technical defects of staterooms to supervisor/reception and assistance with embarkation/disembarkation
• Conduction of stock takes, inventory, and participation in onboard training programs.

WHY JOIN VIKING? 

Elevate Your Career 

Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: 

• Paid training program in skills and approach to premium hospitality services 
• On-the-job coaching to help you advance rapidly  
• A lifelong network of hospitality professionals from many different countries 
• Internal transfer opportunities to River, Ocean and Expedition ships 

On board our ship 

• Uniform are provided by Viking
• Lodging and meals are provided
• Crew cabins with only 2 berths (you will have one roommate). 
• Travel to/from the ship provided by Viking 
• Dedicated crew areas and activities 
• Sundeck area for crew use  
• Employee benefits 
• Paid vacation 
• Referral program 
• Loyalty bonuses 
• No immediate tax deduction – potential for tax-free salary, depending on nationality

ABOUT YOU

• High school diploma required
• Minimum of 2 years previous experience required in a similar position in housekeeping
• Good English communication skills
• Ability to work independently, service-oriented and guest focused
• Must be well groomed, maintain impeccable hygiene standards, and be discreet with confidential information.

APPLICATION AND JOB RELEVANT INFORMATION

Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.  For further information, please contact our recruiting team.

DISCLAIMER

As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.